Sign in to your member self-service account and manage your membership online anytime. Need to update your billing information, make payments or track club visits? Just log in and get started. First-time users, please see the message and reference guide below the login button for help.
New members: Use the link in your Password Assistance email to access the member portal and set your password.
Existing members or if your Password Assistance email is over 24 hours old: Click the “Member Login” button above to access the portal and select “Forgot Password.” Your username is your Member ID, found on the back of your membership card or in the center mobile app under the Card tile.
Having trouble or forgot your username? Please contact the Fitness Center for assistance at (513) 942-7539.
This handbook is intended to provide you the information you need to have an enjoyable and safe experience. We want you to experience all of the courtesies, comforts, privileges and services you deserve. Our team will maintain and oversee these policies for your benefit and for all our members.
From all of us at Mercy HealthPlex, we hope that your membership experience will result in a healthier mind and body for many years to come! Learn more about Mercy HealthPlex at the Member Services desk, call (513) 942-7539 or complete our contact form.
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