Your Safety Is Our Priority

The health and well-being of our members is our number one priority.  We are taking a calculated and phased approach with the reopening of Mercy HealthPlex with your safety in mind. Below is an outline of the other steps we are taking to ensure the safety of our members and the community.

Safety Protocols

• The facility will be open only to members. The children’s areas are closed.
• Temperature checks upon entry
• Facemasks are encouraged and will be worn by staff
• Extra hand sanitizer stations will be in locations throughout the center
• Fitness towels provided by staff
• Members to use their own equipment when practicing socially distant indoor sports such as tennis and basketball

Cleaning Protocols

• Following CDC guidelines
• Continuous disinfection schedule for the center
• Enhanced after-hours cleaning and disinfecting
• Extra sanitizer wipes for cleaning equipment after every use

Social Distancing

• Capacity restrictions implemented based on state and local government
• Equipment limitations to encourage distancing
• Extra signs and space markings throughout the facility
• Limited lockers and reduced seating to encourage spacing

There will be slight changes as we work through each phase or reopening.  We appreciate your help and understand as we work through these uncertain times together.  If you would like to contact us, you may call us at any time during our center hours at (513) 942-7539   or complete our contact form here.